Patient Chatbot

EHR-Integrated Patient Engagement Chatbot for Optimizing MIPS Compliance and Revenue Cycle Management

Our LLM-powered, HIPAA compliant chatbot integrates with all major EHR's and offers the following features:

• Real-Time Eligibility Verification: Direct API connections verify patient insurance eligibility pre-visit, reducing billing errors and optimizing MIPS Cost scores​

• Automated Pre-Authorization: Automatically collects necessary documentation and submits to payers, reducing claim delays and boosting MIPS Improvement Activities scores​

• Data Accuracy in EHR: Cross-checks patient-entered data with EHR records in real time, flagging discrepancies to avoid coding errors and improve MIPS Quality scores​

• Enhanced Claims Follow-Up: Sends reminders for outstanding bills and claim follow-ups, supporting patient engagement and satisfaction metrics linked to MIPS Quality scores​

• Patient Satisfaction Support: Automated engagement increases transparency on financial obligations, improving satisfaction and MIPS compliance scores​

• Improvement in Workflow Efficiency: Automates eligibility and pre-authorization tasks, freeing staff for complex tasks and aligning with MIPS’s emphasis on operational efficiency​

• Secure, Compliant Data Handling: HIPAA-compliant, encrypted chatbot interactions maintain privacy, aligning with MIPS interoperability standards and promoting patient trust​